LAST EDITED ON Feb-14-02 AT 01:34 AM (EST)

>Personally, I think that instead of having to appologize, this should
>become standard business pracitce. It certainly would make life in
>Tech Support SOOO much easier.

And it should go both ways. When I was working in retail (and it's starting to look like I will again soon -- god, I'm praying I get the software instructor job instead), there were times I wouldn't have minded handing the customer $5 and telling them exactly what I think.

-- Sean --
Rabid Crack Weasel #42
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