It's not you, it's her. j/k

Joking aside, Serana's viewpoint in-game makes me think alot of Utena at the start of UF, that standoffish attitude towards others due to the events leading up to her introduction to the story. Between parents who were effectively at war with each other and the means by which one "earns" the title of Daughter of Coldharbour, it's not really surprising that she's hesitant to even consider loving another. That might change with time, she could come to terms with her emotional baggage, but right now she's really too broken to go past "good friend."

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CdrMike, Overwatch Reject